Infrared Sauna Repair
Sauna Control System Rebuild or Repair for Relaxed Fitness

Sauna Control System Rebuild or Repair for Relaxed Fitness

$369.00 - $499.00
Flat rate service for diagnosing and rebuild or repair of your Relaxed Fitness Sauna control system, inclusive of all parts and labor required.  
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Service Details
With the purchase of this service you'll be entitled to the rebuild/repair of a Relaxed Fitness control system, inclusive of both the parts and labor required.

Our Standard Repair Service
Our standard repair service addresses any issues with your sauna's control system that are currently preventing the normal use of the sauna. In addition, we also perform limited in-circuit testing of other components considered to be common points of failure. Any that may exhibit apparent signs of emminant failure or are operating outside of the component manufacturer's specified tolerance thresholds will also be replaced.

Since the standard repair service can only be guaranteed to addresses issues causing the immediate failure, it's generally only recommended in situations where a sauna is under four years old with only light to moderate use, or for a situations in which a sauna might need to be repaired before it can be sold secondhand.

Our "Bulletproof" Rebuild Service
For the most part, we've found that most infrared sauna control systems are reasonably well designed for the consumer/home market where light to moderate use is expectected. But despite being well designed, their durability is also highly reliant on the quality and grade of the electronic components they're manufactured with.

With the exception of a couple of manufacturers, nearly all of the sauna control systems are manufactured using "counterfeit" components as a substitute for name-brand equivelents wherever possible. As the name implies, these components are simply knock-offs or clones of various common electronic parts that were originally designed and manufactured by more established and reputable parts manufacturers.

For many parts, the counterfeit versions are just fine as a substitute for the name brand. For certain parts however (including many of the components used in consumer market saunas), the counterfeit parts will have a significantly shorter lifespan compared to the namebrand parts they substitute, and therefore account for many of most common points of failure. These tend to be parts that are most impacted by thermal extremes, or unusual temperatures variations. Counterfeit versions of parts that are electromechanical in nature (such as the relays found in most saunas) are especially known to have notablely shorter lifespans.

It's typical to find several of these kinds of parts working in parallel in a single control system. In such situations, when a failure of one part occurs among several others of same part number, all likely manufactured under the same conditions and specifications, and also used under similar environmental conditions, then you can reasonably expect that the other parts of the same type are usually due to fail shortly thereafter.

So while the "Standard Repair" primarily only addresses whatever component(s) have already failed, the "Bulletproof" Rebuild service is far more comprehensive in that it also replaces those components that we also expect to probably fail within a short duration following the initial problem - only because they have a similar history.

In the end, this means that you'll be spending more time enjoying your sauna, and far less downtime as components progressively fail one after another.

And because we only use the highest grade name-brand parts with a longer MTBF (or mean-time before failure), we believe that any sauna upgraded with our "Bulletproof" Rebuild will last longer and also be able to endure more thermally extreme environmental conditions than the same control system when it was brand new, fresh off the assembly line floor.

To back this up we also guarantee our "Bulletproof" Rebuild service with a full 5 year warranty.

Placing your order: 
Once you're ready to place your order, you can select the service type using the corresponding option buttons above and adding it to your cart.

Preparing your system's components to be sent to Infrared Sauna Repair 
Upon completion of your purchase, the following components will need to be removed and shipped to us to be rebuilt:

◆ The Power Box
◆ Control Pads (and the ribbon cable in between)
◆ The Temperature Sensor
◆ The Cabling Between the Control Pads and the Power Box

Special Instructions:
For some models, the way that the Relaxed Fitness power box was installed (or more specifically, the cabling to the heaters) may cause some difficulty during removal. As a result, you may need to enlarge the holes surrounding the metal coiling for each of these cables with a drill or a thin file, being careful not to damage the cable itself in order to pull the connector out. Feel free to call for additional guidance if needed.

While removal of these components is generally not considered to be especially difficult, those who don't feel comfortable doing so may wish to hire a qualified electrician to assist.

We are also happy to provide guidance during the removal (and subsequent reinstallation) of these components remotely over the phone. Infrared Sauna Repair however is not responsible for any damage during removal or reinstallation of your sauna control system. For your safety, ALWAYS unplug your sauna before you either disconnect and remove, or replace and reconnect any of it's internal components. 

USPS Flat Rate Priority Mail is recommended.  Prior to shipping, please make sure to include a copy of the invoice in with the box or clearly write your invoice number on the outside of your box.

Our shipping address is: 
Infrared Sauna Repair
1337 Delaware St
Suite #1
Denver, CO 80204

The cost for return shipping will be added to the total price when you finalize your order. 

Infrared Sauna Repair accepts most credit and debit cards. 

Turnaround Time 
Most rebuilds and repairs are shipped out for return within three to four weeks from the date they were initially received.  On rare occasions, a required part may be out of stock that has a higher-than-normal lead times from our suppliers.  Any such delays will be communicated if they should occur.

Standard Repair - Standard repair services are warrantied by Infrared Sauna Repair for three years, parts and labor from the date the repaired equipment is shipped back.

"Bulletproof" Rebuild - Saunas repaired with the "Bulletproof" Rebuild option are warrantied for five years, parts and labor, from the date the rebuilt equipment is shipped back.

Sauna Components Not Covered
A repair or rebuild of the sauna control system is limited specifically to the power box, touch pads, the cabling between the touch pads and power box, terminal barrier strips, solid state and mechanical relays, and the thermal sensor.  Some of the components not covered include:  The main power cable, cabling from the power box or power relays to the heaters, components related to an audio system or radio, air purifiers/ionizers, or chromatherapy lighting. 

Non-Warranty for Cosmetic Condition of Rebuilds and Repairs
Control systems sent in to Infrared Sauna Repair will be repaired or rebuilt to restore the original intended functionality of the devices.  No attempt will be made to improve upon the visual appearance of any of the equipment, other than a standard cleaning prior to return shipment. 

Notice of Option to Replace with Functionally Equivalent Hardware
In rare circumstances, Infrared Sauna Repair may deem that one or more components are irreparable.  This is usually because a part is no longer available, or repairing the original equipment is for some other reason prohibitively expensive.  In such circumstances, we reserve the option to provide a functionally equivalent replacement.  

Notice of Non-affiliation and Disclaimer
We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Relaxed Fitness or any of their subsidiaries or its affiliates.

The names Relaxed Fitness as well as related names, marks, emblems and images are registered trademarks of their respective owners.
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